DENT repair

A dent like this — broad, shallow, the paint still whole — is often a paintless candidate. Put a sharp crease through the same panel and it wouldn’t be.

Not Drivable? Let Us Bring It In.

Free local towing is available to qualified customers based on location — just mention it when you open your case. Rental vehicles are available too, so you are not left sorting out a ride while your vehicle is with us.

What’s the difference between dent repair and paintless dent repair?

Paintless dent removal works the metal back into shape from behind the panel and leaves the factory finish untouched. Conventional dent repair steps in when that isn’t possible — the paint has cracked, the metal is creased or stretched, or there’s no access from behind. It means reshaping, a thin skim of filler, primer and refinishing. PDR is quicker, cheaper and keeps the original paint, so it’s always the first thing we check for.

Can every dent be fixed without repainting?

No. Four things usually rule it out: cracked or chipped paint, a sharp crease instead of a smooth depression, metal that’s been stretched thin, and damage sitting on a body line or somewhere with no reach from behind. The panel material matters too — aluminium holds its shape differently than steel and doesn’t always spring back. We check all of it during the assessment rather than promising a result up front.

Will you put body filler on my car?

On a conventional dent repair, almost certainly — and that’s normal, correct practice, not a shortcut. Filler exists to level the last fraction of a millimetre once the metal has been worked back into shape. What’s not acceptable is using it in place of reshaping the panel, or troweling it on thick to bridge damage. Applied thin over properly prepared and primed metal, it lasts as long as the panel does.

Could the repaired spot rust later on?

Not if the corrosion protection is put back. Any repair that reaches bare metal strips off the factory coating that was protecting it, so that layer has to be replaced before primer and paint go on. Rust surfacing at a repair a couple of years down the road almost always traces to that step being skipped — and by the time it shows, it’s already under the paint and spreading.

How do you get the paint to match?

Not from the paint code alone. The code tells us the colour the day the car was built; sun, weather and time have moved it since. We match to the actual panel, spray test cards to confirm, and blend into the neighbouring panels so your eye never finds an edge. Metallics and pearls take the most care, because they shift with the viewing angle. There’s more on that on our paint repair page.

There’s a sharp crease in my dent — does that matter?

It does. A crease means the metal has been stretched and its shape locked in along that line, which is a different animal from a smooth depression where the panel is simply pushed in. Creases usually take paintless removal off the table and take longer to repair conventionally, because the metal has to be coaxed back gradually instead of popped out in one motion. A crease running across a body line is the toughest version of all.

Is repairing a dent cheaper than replacing the panel?

Usually, but not always. Very large damage, badly stretched metal, damage across several body lines, or a panel the manufacturer says can’t be reshaped can each make replacement the right call — and sometimes the cheaper one, once the labour is tallied. We’ll show you the comparison rather than defaulting to whichever is easier on our end.

Will a dent repair show up in my vehicle history?

That depends on whether a claim gets filed. Cosmetic work paid out of pocket generally doesn’t appear; an insurance claim usually does. Either way, a documented repair reads far better to a future buyer than an undocumented one — and cosmetic damage left alone dents value too. If you’re weighing whether to file, we’ll walk you through the trade-off without pushing you one way or the other.

Do I need an appointment?

An appointment gets you in sooner, and you can request one online or send a photo of the dent from your phone — often that’s enough for us to tell you whether it’s a paintless candidate before you ever drive over. If you’ve got hail damage spread across several panels, start with our hail damage page instead.